Your questions about your log fire!

If you have any questions about your open fire or your product, ask your regional specialist dealer. The tiled stove builders are the experts for you on site.

If you don't have a tiled stove maker in the neighborhood to whom you can turn, in our Storefinder find your regional specialist dealer.

In our Spare parts shop we also guarantee you a future supply of spare parts - almost all parts are still available from us even after 30 years.

You can find specialist retail advice here (password-protected area).